Shipping Policy
A legal disclaimer
The information provided within this Shipping Policy is for general informational purposes only and may be updated or modified at any time without prior notice. By placing an order with MSK House of Spice, customers acknowledge and agree to the terms outlines within this policy.
Shipping Policy - the basics
Order Processing
At MSK House of Spice, we strive to prepare all food fresh to order. Processing and preparation times may vary depending on order volume, catering requests, event schedules, and operating hours.
Local Orders & Delivery
Delivery availability may vary based on location and third-party delivery service availability. Estimated delivery and pickup times are provided as guidelines and may be affected by traffic, weather, special events, or high-demand periods.
Catering Orders
Large catering and event orders may require advance notice and deposits. Customers will receive confirmation regarding scheduling, pickup, delivery arrangements, and final pricing.
Shipping of Merchandise or Products
If physcial merchandise, bottles products, seasonings, or packaged items become available through our website, shipping times and costs will be displayed at checkout. Shipping rates may vary depending on destination and carrier availabilty.
Refunds & Order Issues
Due to the nature of food service, all food sales are final. However if there is an issue with your order, please contact us promptly so we can work to resolve the matter appropriately.
Contact Us
For questions regarding orders, catering, delivery, or shipping, please contact:
MSK House of Spice
Mike Kimber or Stacey Kimber
(205)332-2868